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THE DAILY PULSE
Colombia's BPO Playbook: Tackling Turnover and Seizing Growth with Carlos Duque
Explore the evolution of Colombia's BPO sector with Carlos Duque. Learn about its growth, main challenges, new hubs, and the impact of AI and foreign investment.
2 days ago6 min read
Navigating Growth and Challenges in Mexico's Outsourcing Sector with Edson Jimenez
Edson Jimenez explores how Mexico's BPO sector leverages nearshoring and AI to evolve from a low-cost center to a strategic innovation partner.
4 days ago3 min read
Latin America's BPO Boom: From Cost Center to Capability Hub with Natalia Brol
Natalia Brol analyzes Latin America's BPO surge, where AI and talent transformation redefine nearshore value beyond cost savings.
6 days ago4 min read
The Rise of Nearshoring: How Latin America is Redefining the Global BPO Market with Simon Vargas
Explore the drivers of Latin America's BPO boom with Simon Vargas. Discover how cultural affinity and technology are reshaping the industry.
Oct 155 min read
Central America Leads the BPO Industry with More than 100 Operating Centers
The Business Process Outsourcing (BPO) and call center sector in Central America has consolidated itself as one of the region’s most dynamic engines of economic growth.
Sep 53 min read
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